Shipping & Delivery Policy

Shipping Policy

  1. At Ekaiba, we take great care in delivering your products to you, and we partner only with reputed national couriers. 
  2. All orders dispatched within 8 to 10 working days. In case if any additional customization request is made from your side, we will update you the delivery date before accepting the order. 
  3. Our courier partners will be able to deliver the shipment to you between Monday through Friday: 9am to 7pm. Working days exclude public holidays and Sundays. Delivery time is subject to factors beyond our control including unexpected travel delays from our courier partners and transporters due to weather conditions and strikes. 
  4. As soon as your package ships, we will email you your package tracking information


We will be able to accept order change or cancellation requests within 48 hours of the order being placed. Unfortunately, we cannot cancel orders once the shipment is out of our warehouse for delivery.